2. Items marked as "No returns or exchanges" in order details are not covered by warranty and are non-returnable.
3. Any address on the parcel is not approved return address, and we don't accept the returned package without authorized return address from customer service representative.
4. We will issue refund or exchange for the returned items which in good condition, unwashed, unstained. Damage or stain caused by customers may result in partial refund up to 50% of total payment.
5.Chlloelife is not responsible for missing, damaged, or packages lost in return transit, you can contact shipping company for a claim.
6. Please be sure to double-check your returns before shipping them out. We are not responsible for the return of non-Chlloelife products.
7. Original shipping fee and insurance fee is non-refundable if return for refund.
8. Customer needs to pay for the return postage.
Steps1. Apply Return/Return by Email At email@example.com
- Steps2. Application Approved(within 24H)
- Steps3. Get Return Adddress(within 24H)
- Steps4. Customer Return Items
- Steps5. Customer Send Return Info By Email
- Steps6. Returned Package Received
- Steps7. Returned Applied by Customer Service
- Steps8. Refund Completed(within 7 days)
1. Apply return by email to get return address.
2. Pack the item(s) and return back via any local shipping company.
3. Keep the tracking number of return parcel, and upload tracking info by email, without this info, we can't apply any refund for return.
4. We will process return & exchange in 7 working days after delivery of parcel.
If you have any questions concerning our return policy, please contact us at: